Discussion:
FSX Deluxe unable to uninstall or repair
(too old to reply)
charliebrown
2007-02-06 22:15:01 UTC
Permalink
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
I get the following message:
"Error 1605 This action is only valid for products that are currently
installed."
I have tried using mskb928080.exe and get the following Error:
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
Brett I. Holcomb
2007-02-06 23:13:04 UTC
Permalink
What problems are you having that caused you to uninstall it? Assuming you
want to uninstall it at this point you can assume it's uninstalled - or at
least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
--
Brett I. Holcomb
Microsoft MVP
***@R777bellsouth.net
Remove R777 to email
charliebrown
2007-02-06 23:50:02 UTC
Permalink
Hi Brett

I had added alot of AI traffic, etc and wanted a fresh installed copy of FSX
to test some new scenery that is being developed for FSX.
I have deleted the FS directory but still getting same results and error
messages as mentioned in my first post.

charliebrown
Post by Brett I. Holcomb
What problems are you having that caused you to uninstall it? Assuming you
want to uninstall it at this point you can assume it's uninstalled - or at
least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
--
Brett I. Holcomb
Microsoft MVP
Remove R777 to email
Brett I. Holcomb
2007-02-07 00:05:51 UTC
Permalink
Okay, I see. At this point Windows thinks FSX is gone. Delete the
directory for FSX as you did. Then just do a reinstall - NOT an uninstall.
This will put back all the registry entries, etc so Windows knows about FSX
again. Then at that point you can delete FSX if you want but you have a
new copy. If you have space zip or tar up the FS directory and save the
zip file or tarball somewhere. Then if you want to get back to the
original remove the FSX directory and unzip the saved zip file. However,
you will loose any add-ons, etc. that were installed but it's a fast way to
get back to a clean install. I've used it when testing FSX add-ons, etc.
Post by charliebrown
Hi Brett
I had added alot of AI traffic, etc and wanted a fresh installed copy of
FSX to test some new scenery that is being developed for FSX.
I have deleted the FS directory but still getting same results and error
messages as mentioned in my first post.
charliebrown
Post by Brett I. Holcomb
What problems are you having that caused you to uninstall it? Assuming
you want to uninstall it at this point you can assume it's uninstalled -
or at least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
--
Brett I. Holcomb
Microsoft MVP
***@R777bellsouth.net
Remove R777 to email
Tony Sperling
2007-02-07 11:34:12 UTC
Permalink
Hi,

it would seem this is an InstallShield/WindowsInstaller conflict, look here
and you might learn something:

http://consumer.installshield.com/kb.asp?id=Q108474

it is too complicated to relate here, better if you see for yourself!


Tony. . .
Post by charliebrown
Hi Brett
I had added alot of AI traffic, etc and wanted a fresh installed copy of FSX
to test some new scenery that is being developed for FSX.
I have deleted the FS directory but still getting same results and error
messages as mentioned in my first post.
charliebrown
Post by Brett I. Holcomb
What problems are you having that caused you to uninstall it? Assuming you
want to uninstall it at this point you can assume it's uninstalled - or at
least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
--
Brett I. Holcomb
Microsoft MVP
Remove R777 to email
charliebrown
2007-02-07 15:01:02 UTC
Permalink
Hi Tony

I tried your link and tried Windows Installer Cleanup Utility. FSX didi not
appear on the list of programmes on the installer Window.

I also tried another suggestion on the InstallShield site which was to delet
temporary files and update to the latest Installshield Installation Engines.

Still getting same error message.

I tried System Restore to a couple of earlier dates but could not uninstall
FSX.

Any other suggestions ?

Regards

Charlie
Post by Tony Sperling
Hi,
it would seem this is an InstallShield/WindowsInstaller conflict, look here
http://consumer.installshield.com/kb.asp?id=Q108474
it is too complicated to relate here, better if you see for yourself!
Tony. . .
Post by charliebrown
Hi Brett
I had added alot of AI traffic, etc and wanted a fresh installed copy of
FSX
Post by charliebrown
to test some new scenery that is being developed for FSX.
I have deleted the FS directory but still getting same results and error
messages as mentioned in my first post.
charliebrown
Post by Brett I. Holcomb
What problems are you having that caused you to uninstall it? Assuming
you
Post by charliebrown
Post by Brett I. Holcomb
want to uninstall it at this point you can assume it's uninstalled - or
at
Post by charliebrown
Post by Brett I. Holcomb
least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software
option.
Post by charliebrown
Post by Brett I. Holcomb
Post by charliebrown
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
--
Brett I. Holcomb
Microsoft MVP
Remove R777 to email
Tony Sperling
2007-02-07 17:26:07 UTC
Permalink
Ahh - bloddy hell! I had great hopes for that link!

Well Charlie, seems we have to dig a bit further, but I have a feeling we're
closing in.

I'll do a bit of digging while burning the midnight oil - hang on!


Tony. . .

P.S. Are you taking care and do a re-boot between every system change? Never
make several attempts at a correction in succession without having a clear
memory and configuration between each attempt! (Have to ask. . .)

-----------------------------------------
Post by charliebrown
Hi Tony
I tried your link and tried Windows Installer Cleanup Utility. FSX didi not
appear on the list of programmes on the installer Window.
I also tried another suggestion on the InstallShield site which was to delet
temporary files and update to the latest Installshield Installation Engines.
Still getting same error message.
I tried System Restore to a couple of earlier dates but could not uninstall
FSX.
Any other suggestions ?
Regards
Charlie
Post by Tony Sperling
Hi,
it would seem this is an InstallShield/WindowsInstaller conflict, look here
http://consumer.installshield.com/kb.asp?id=Q108474
it is too complicated to relate here, better if you see for yourself!
Tony. . .
Post by charliebrown
Hi Brett
I had added alot of AI traffic, etc and wanted a fresh installed copy of
FSX
Post by charliebrown
to test some new scenery that is being developed for FSX.
I have deleted the FS directory but still getting same results and error
messages as mentioned in my first post.
charliebrown
Post by Brett I. Holcomb
What problems are you having that caused you to uninstall it?
Assuming
Post by charliebrown
Post by Tony Sperling
you
Post by charliebrown
Post by Brett I. Holcomb
want to uninstall it at this point you can assume it's uninstalled - or
at
Post by charliebrown
Post by Brett I. Holcomb
least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software
option.
Post by charliebrown
Post by Brett I. Holcomb
Post by charliebrown
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
--
Brett I. Holcomb
Microsoft MVP
Remove R777 to email
charliebrown
2007-02-07 17:45:02 UTC
Permalink
Hi Tony

I'm re-booting each time.

Charlie
Post by Tony Sperling
Ahh - bloddy hell! I had great hopes for that link!
Well Charlie, seems we have to dig a bit further, but I have a feeling we're
closing in.
I'll do a bit of digging while burning the midnight oil - hang on!
Tony. . .
P.S. Are you taking care and do a re-boot between every system change? Never
make several attempts at a correction in succession without having a clear
memory and configuration between each attempt! (Have to ask. . .)
-----------------------------------------
Post by charliebrown
Hi Tony
I tried your link and tried Windows Installer Cleanup Utility. FSX didi
not
Post by charliebrown
appear on the list of programmes on the installer Window.
I also tried another suggestion on the InstallShield site which was to
delet
Post by charliebrown
temporary files and update to the latest Installshield Installation
Engines.
Post by charliebrown
Still getting same error message.
I tried System Restore to a couple of earlier dates but could not
uninstall
Post by charliebrown
FSX.
Any other suggestions ?
Regards
Charlie
Post by Tony Sperling
Hi,
it would seem this is an InstallShield/WindowsInstaller conflict, look
here
Post by charliebrown
Post by Tony Sperling
http://consumer.installshield.com/kb.asp?id=Q108474
it is too complicated to relate here, better if you see for yourself!
Tony. . .
Post by charliebrown
Hi Brett
I had added alot of AI traffic, etc and wanted a fresh installed copy
of
Post by charliebrown
Post by Tony Sperling
FSX
Post by charliebrown
to test some new scenery that is being developed for FSX.
I have deleted the FS directory but still getting same results and
error
Post by charliebrown
Post by Tony Sperling
Post by charliebrown
messages as mentioned in my first post.
charliebrown
Post by Brett I. Holcomb
What problems are you having that caused you to uninstall it?
Assuming
Post by charliebrown
Post by Tony Sperling
you
Post by charliebrown
Post by Brett I. Holcomb
want to uninstall it at this point you can assume it's uninstalled -
or
Post by charliebrown
Post by Tony Sperling
at
Post by charliebrown
Post by Brett I. Holcomb
least thinks it is. Delete the FS directory assuming you don't have
anything you want to keep in it. Then reinstall FSX.
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software
option.
Post by charliebrown
Post by Brett I. Holcomb
Post by charliebrown
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are
currently
Post by charliebrown
Post by Tony Sperling
Post by charliebrown
Post by Brett I. Holcomb
Post by charliebrown
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working
again.
Post by charliebrown
Post by Tony Sperling
Post by charliebrown
Post by Brett I. Holcomb
--
Brett I. Holcomb
Microsoft MVP
Remove R777 to email
charliebrown
2007-02-07 11:03:02 UTC
Permalink
Hi Brett

I have removed FSX directory. When I try an install with FSX disc 1, I am
only given the options Repair or Uninstall. No option to Install.
When I try either Repair or Uninstall options I still get thwe same error
message:
Error 1605 This action is only valid for products that are currently
installed."
Any other suggestions ?

Regards

Charlie
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
charliebrown
2007-02-07 15:19:03 UTC
Permalink
Hi Brett

I have tried suggested ideas from your InstallShield link. Also tried all
the other suggestions like emptying temp folder, and installing version 11
Installshield installer.

I even used System Restore to go back to a couple of restore points but
could still not unininstall and received same errors.

I see JimBob who replied to my post is having a similar problem and I have
tried all the same approaches that he has tried.

Any further suggestions ?

Any further suggestions
Post by charliebrown
Hi Brett
I have removed FSX directory. When I try an install with FSX disc 1, I am
only given the options Repair or Uninstall. No option to Install.
When I try either Repair or Uninstall options I still get thwe same error
Error 1605 This action is only valid for products that are currently
installed."
Any other suggestions ?
Regards
Charlie
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
Brett I. Holcomb
2007-02-07 22:37:48 UTC
Permalink
Okay, that means that parts are still left in the registry and they won't
let you get past it.

First clean out the contents of any temporary directories in the windows
directory and in your user directories. You may have to turn on view
hidden files in explorer. If that doesn't work then as much as I hate to
suggest it you could try a registery cleaner and see if it cleans out the
pieces left behind. I don't use them (I do it by hand when I have to) so I
can't recommend one but maybe someone else can. The final alternative is
editing the registry by hand but I don't recommend that unless you know
what you are doing and where to look for things.
Post by charliebrown
Hi Brett
I have removed FSX directory. When I try an install with FSX disc 1, I am
only given the options Repair or Uninstall. No option to Install.
When I try either Repair or Uninstall options I still get thwe same error
Error 1605 This action is only valid for products that are currently
installed."
Any other suggestions ?
Regards
Charlie
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
--
Brett I. Holcomb
Microsoft MVP
***@R777bellsouth.net
Remove R777 to email
JimBob
2007-02-07 15:01:22 UTC
Permalink
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
Charliebrown,

I really feel for you. I originally uninstalled via the add/delete
program in the control panel then deleted the FSX directory.

I was attempting a reinstall yesterday after upgrading my video card and
adding 1 Gig of memory and am in the same "1605" corner as you. I tried
the MS install clean-up routine and it didn't even find the old FSX
info. I deleted all FSX entries in the registry, I found and deleted the
FSX "msi" file in the windows installer directory and I did the same
process as you with the same "HRESULT 80004005" result. Also at the
MS-DOS prompt, entered the path to the FSX setup.exe along with the
V"REINSTALLMODE="omus" command without success. I even manually ran the
the version 11 InstallShield installer from disk #1.

Turned off all other programs , did not help! Copied the install files
to the hard drive , didn't work !!!! I thought that I would drop MS
tech support a query but could not get the required product ID because I
could get the install to work !!!

FSX was residing on the shelf but now resides in the *)&T can. Without
even getting back to the program "good and bad" the ongoing FSX install
problems are worse than disgraceful. I have never seen problems like
this with a retail piece of software. FS2004 will live for a long time
on this machine !!!!

JimBob
"Master of the Sr. Moment"
JimBob
2007-02-07 20:31:25 UTC
Permalink
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
charliebrown,

Even though I dumped FSX as a plaything , as an ol' software developer I
could not let the problem go. As I kept searching the net for "1605"
info it became increasingly apparent that this was an InstallShield
problem and not a MS based problem , soooo..... I went looking for
InstallShield stuff on my machine and in C:/Program Files/InstallShield
Installation Information I found a bunch of files with hex chars as
names. I could not get any info from the properties tab on the files but
did notice one that had the same date when I first installed FSuX. I
moved that file to to a temporary folder and restarted the FSX installer
and BINGO , it worked.

Now I don't know if I will get a full install or not but the "1605"
problem is gone. Good Luck !!!!!

JimBob
"Master of the Sr. Moment"
charliebrown
2007-02-07 22:08:16 UTC
Permalink
Hey Dude

You have cracked it. The "InstallShield Installation Information" file is
hidden.

I found a hidden files in C:\ Program Files > InstallShield Installation
Information > {9527A496-5DF9-412A-ADC7-168BA5379CA6}

There are a whole load of hex character named files as you said and I
removed the one that was dated from the day I installed FSX as you suggested.

Hey presto FSX now installing.

Many Many thanks from a very happy Scotsman.

Regards


charliebrown
Post by JimBob
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
charliebrown,
Even though I dumped FSX as a plaything , as an ol' software developer I
could not let the problem go. As I kept searching the net for "1605"
info it became increasingly apparent that this was an InstallShield
problem and not a MS based problem , soooo..... I went looking for
InstallShield stuff on my machine and in C:/Program Files/InstallShield
Installation Information I found a bunch of files with hex chars as
names. I could not get any info from the properties tab on the files but
did notice one that had the same date when I first installed FSuX. I
moved that file to to a temporary folder and restarted the FSX installer
and BINGO , it worked.
Now I don't know if I will get a full install or not but the "1605"
problem is gone. Good Luck !!!!!
JimBob
"Master of the Sr. Moment"
Brett I. Holcomb
2007-02-07 22:38:46 UTC
Permalink
Good news! This is something new since the last time I did any
InstallShield programming.
Post by charliebrown
Hey Dude
You have cracked it. The "InstallShield Installation Information" file is
hidden.
I found a hidden files in C:\ Program Files > InstallShield Installation
Information > {9527A496-5DF9-412A-ADC7-168BA5379CA6}
There are a whole load of hex character named files as you said and I
removed the one that was dated from the day I installed FSX as you suggested.
Hey presto FSX now installing.
Many Many thanks from a very happy Scotsman.
Regards
charliebrown
Post by JimBob
Post by charliebrown
I am at my wits end with my FSX Deluxe.
I have tried to uninstall via the Control Panel > Remove Software
option. Nothing happens and FSX won't uninstall.
I then tried to the Uninstall / Repair option using Disc 1.
"Error 1605 This action is only valid for products that are currently
installed."
"HRESULT 80004005"
Can anyone suggest a solution so that I can get my FSX working again.
charliebrown,
Even though I dumped FSX as a plaything , as an ol' software developer I
could not let the problem go. As I kept searching the net for "1605"
info it became increasingly apparent that this was an InstallShield
problem and not a MS based problem , soooo..... I went looking for
InstallShield stuff on my machine and in C:/Program Files/InstallShield
Installation Information I found a bunch of files with hex chars as
names. I could not get any info from the properties tab on the files but
did notice one that had the same date when I first installed FSuX. I
moved that file to to a temporary folder and restarted the FSX installer
and BINGO , it worked.
Now I don't know if I will get a full install or not but the "1605"
problem is gone. Good Luck !!!!!
JimBob
"Master of the Sr. Moment"
--
Brett I. Holcomb
Microsoft MVP
***@R777bellsouth.net
Remove R777 to email
JimBob
2007-02-08 00:51:18 UTC
Permalink
Post by charliebrown
Hey Dude
You have cracked it. The "InstallShield Installation Information" file is
hidden.
I found a hidden files in C:\ Program Files > InstallShield Installation
Information > {9527A496-5DF9-412A-ADC7-168BA5379CA6}
There are a whole load of hex character named files as you said and I
removed the one that was dated from the day I installed FSX as you suggested.
Hey presto FSX now installing.
Many Many thanks from a very happy Scotsman.
Regards
Glad I could help , after all these years of getting far more from these
newsgroups than I have given back , the snooping around was well worth
the time and effort when it helps others !!!

JimBob
"Master of the Sr. Moment"
Tony Sperling
2007-02-08 01:06:18 UTC
Permalink
Good job Jim! Don't we all have nightmares over this kind of showstopper
that keeps leading you nowhere! This ought to go in some FAQ, and more than
a few of us ought to put this in memory. This is not the last we've heard if
it, I bet!


Tony. . .
Post by JimBob
Post by charliebrown
Hey Dude
You have cracked it. The "InstallShield Installation Information" file is
hidden.
I found a hidden files in C:\ Program Files > InstallShield Installation
Information > {9527A496-5DF9-412A-ADC7-168BA5379CA6}
There are a whole load of hex character named files as you said and I
removed the one that was dated from the day I installed FSX as you suggested.
Hey presto FSX now installing.
Many Many thanks from a very happy Scotsman.
Regards
Glad I could help , after all these years of getting far more from these
newsgroups than I have given back , the snooping around was well worth
the time and effort when it helps others !!!
JimBob
"Master of the Sr. Moment"
unknown
2010-01-04 16:24:43 UTC
Permalink
Thank you so much, I spent two full days trying to figure this out doing the same things you did with mp luck. I have Windows 7 home premium. I went to the installshield Installation Information directory on the C drive as you said and found the same Folder {9527A496-5DF9-412A-ADC7-168BA5379CA} and moved it to my desktop and FSX finally installed. Its apparent that installshield does not delete this. Know I know where to look first when I have an install issue.





Tony Sperling wrote:

Good job Jim!
07-Feb-07

Good job Jim! Don't we all have nightmares over this kind of showstoppe
that keeps leading you nowhere! This ought to go in some FAQ, and more tha
a few of us ought to put this in memory. This is not the last we've heard i
it, I bet

Tony. .

"JimBob" <***@invalid.comcast.net> wrote in messag news:***@TK2MSFTNGP05.phx.gbl..
i
suggested.

Previous Posts In This Thread:

On Tuesday, February 06, 2007 5:15 PM
charliebrow wrote:

FSX Deluxe unable to uninstall or repair
I am at my wits end with my FSX Deluxe
I have tried to uninstall via the Control Panel > Remove Software option.
Nothing happens and FSX won't uninstall
I then tried to the Uninstall / Repair option using Disc 1
I get the following message
"Error 1605 This action is only valid for products that are currently
installed.
I have tried using mskb928080.exe and get the following Error
"HRESULT 80004005
Can anyone suggest a solution so that I can get my FSX working again.

On Tuesday, February 06, 2007 6:13 PM
Brett I. Holcomb wrote:

What problems are you having that caused you to uninstall it?
What problems are you having that caused you to uninstall it? Assuming yo
want to uninstall it at this point you can assume it's uninstalled - or a
least thinks it is. Delete the FS directory assuming you don't hav
anything you want to keep in it. Then reinstall FSX

charliebrown wrote

--
Brett I. Holcom
Microsoft MV
***@R777bellsouth.ne
Remove R777 to email

On Tuesday, February 06, 2007 6:50 PM
charliebrow wrote:

Hi BrettI had added alot of AI traffic, etc and wanted a fresh installed copy
Hi Bret

I had added alot of AI traffic, etc and wanted a fresh installed copy of FSX
to test some new scenery that is being developed for FSX
I have deleted the FS directory but still getting same results and error
messages as mentioned in my first post

charliebrow

"Brett I. Holcomb" wrote:

On Tuesday, February 06, 2007 7:05 PM
Brett I. Holcomb wrote:

Okay, I see. At this point Windows thinks FSX is gone.
Okay, I see. At this point Windows thinks FSX is gone. Delete th
directory for FSX as you did. Then just do a reinstall - NOT an uninstall.
This will put back all the registry entries, etc so Windows knows about FS
again. Then at that point you can delete FSX if you want but you have
new copy. If you have space zip or tar up the FS directory and save th
zip file or tarball somewhere. Then if you want to get back to th
original remove the FSX directory and unzip the saved zip file. However
you will loose any add-ons, etc. that were installed but it's a fast way t
get back to a clean install. I've used it when testing FSX add-ons, etc


charliebrown wrote

--
Brett I. Holcom
Microsoft MV
***@R777bellsouth.ne
Remove R777 to email

On Wednesday, February 07, 2007 6:03 AM
charliebrow wrote:

Hi BrettI have removed FSX directory.
Hi Bret

I have removed FSX directory. When I try an install with FSX disc 1, I am
only given the options Repair or Uninstall. No option to Install
When I try either Repair or Uninstall options I still get thwe same error
message
Error 1605 This action is only valid for products that are currently
installed."
Any other suggestions

Regard

Charli

"charliebrown" wrote:

On Wednesday, February 07, 2007 6:34 AM
Tony Sperling wrote:

Hi,it would seem this is an InstallShield/WindowsInstaller conflict, look
Hi

it would seem this is an InstallShield/WindowsInstaller conflict, look her
and you might learn something

http://consumer.installshield.com/kb.asp?id=Q108474

it is too complicated to relate here, better if you see for yourself!


Tony. . .


"charliebrown" <***@discussions.microsoft.com> wrote in message news:8E945C0C-7E1A-4F57-82A3-***@microsoft.com...
FSX
you
at
option.

On Wednesday, February 07, 2007 10:01 AM
charliebrow wrote:

Hi Tony I tried your link and tried Windows Installer Cleanup Utility.
Hi Tony

I tried your link and tried Windows Installer Cleanup Utility. FSX didi not
appear on the list of programmes on the installer Window.

I also tried another suggestion on the InstallShield site which was to delet
temporary files and update to the latest Installshield Installation Engines.

Still getting same error message.

I tried System Restore to a couple of earlier dates but could not uninstall
FSX.

Any other suggestions ?

Regards

Charlie

"Tony Sperling" wrote:

On Wednesday, February 07, 2007 10:01 AM
JimBob wrote:

Re: FSX Deluxe unable to uninstall or repair
charliebrown wrote:


Charliebrown,

I really feel for you. I originally uninstalled via the add/delete
program in the control panel then deleted the FSX directory.

I was attempting a reinstall yesterday after upgrading my video card and
adding 1 Gig of memory and am in the same "1605" corner as you. I tried
the MS install clean-up routine and it didn't even find the old FSX
info. I deleted all FSX entries in the registry, I found and deleted the
FSX "msi" file in the windows installer directory and I did the same
process as you with the same "HRESULT 80004005" result. Also at the
MS-DOS prompt, entered the path to the FSX setup.exe along with the
V"REINSTALLMODE="omus" command without success. I even manually ran the
the version 11 InstallShield installer from disk #1.

Turned off all other programs , did not help! Copied the install files
to the hard drive , didn't work !!!! I thought that I would drop MS
tech support a query but could not get the required product ID because I
could get the install to work !!!

FSX was residing on the shelf but now resides in the *)&T can. Without
even getting back to the program "good and bad" the ongoing FSX install
problems are worse than disgraceful. I have never seen problems like
this with a retail piece of software. FS2004 will live for a long time
on this machine !!!!

JimBob
"Master of the Sr. Moment"

On Wednesday, February 07, 2007 10:19 AM
charliebrow wrote:

Hi Brett I have tried suggested ideas from your InstallShield link.
Hi Brett

I have tried suggested ideas from your InstallShield link. Also tried all
the other suggestions like emptying temp folder, and installing version 11
Installshield installer.

I even used System Restore to go back to a couple of restore points but
could still not unininstall and received same errors.

I see JimBob who replied to my post is having a similar problem and I have
tried all the same approaches that he has tried.

Any further suggestions ?

Any further suggestions

"charliebrown" wrote:

On Wednesday, February 07, 2007 12:26 PM
Tony Sperling wrote:

Ahh - bloddy hell! I had great hopes for that link!
Ahh - bloddy hell! I had great hopes for that link!

Well Charlie, seems we have to dig a bit further, but I have a feeling we're
closing in.

I'll do a bit of digging while burning the midnight oil - hang on!


Tony. . .

P.S. Are you taking care and do a re-boot between every system change? Never
make several attempts at a correction in succession without having a clear
memory and configuration between each attempt! (Have to ask. . .)

-----------------------------------------


"charliebrown" <***@discussions.microsoft.com> wrote in message news:F317A5EC-79BF-4069-92F4-***@microsoft.com...
not
delet
Engines.
uninstall
here
of
error
Assuming
or
currently
again.

On Wednesday, February 07, 2007 12:45 PM
charliebrow wrote:

Re: FSX Deluxe unable to uninstall or repair
Hi Tony

I am re-booting each time.

Charlie

"Tony Sperling" wrote:

On Wednesday, February 07, 2007 3:31 PM
JimBob wrote:

Re: FSX Deluxe unable to uninstall or repair - Fixed Mine , Maybe Yours too !
charliebrown wrote:

charliebrown,

Even though I dumped FSX as a plaything , as an ol' software developer I
could not let the problem go. As I kept searching the net for "1605"
info it became increasingly apparent that this was an InstallShield
problem and not a MS based problem , soooo..... I went looking for
InstallShield stuff on my machine and in C:/Program Files/InstallShield
Installation Information I found a bunch of files with hex chars as
names. I could not get any info from the properties tab on the files but
did notice one that had the same date when I first installed FSuX. I
moved that file to to a temporary folder and restarted the FSX installer
and BINGO , it worked.

Now I don't know if I will get a full install or not but the "1605"
problem is gone. Good Luck !!!!!

JimBob
"Master of the Sr. Moment"

On Wednesday, February 07, 2007 5:08 PM
charliebrow wrote:

Hey DudeYou have cracked it.
Hey Dude

You have cracked it. The "InstallShield Installation Information" file is
hidden.

I found a hidden files in C:\ Program Files > InstallShield Installation
Information > {9527A496-5DF9-412A-ADC7-168BA5379CA6}

There are a whole load of hex character named files as you said and I
removed the one that was dated from the day I installed FSX as you suggested.

Hey presto FSX now installing.

Many Many thanks from a very happy Scotsman.

Regards


charliebrown

"JimBob" wrote:

On Wednesday, February 07, 2007 5:37 PM
Brett I. Holcomb wrote:

Okay, that means that parts are still left in the registry and they won'tlet
Okay, that means that parts are still left in the registry and they won't
let you get past it.

First clean out the contents of any temporary directories in the windows
directory and in your user directories. You may have to turn on view
hidden files in explorer. If that doesn't work then as much as I hate to
suggest it you could try a registery cleaner and see if it cleans out the
pieces left behind. I don't use them (I do it by hand when I have to) so I
can't recommend one but maybe someone else can. The final alternative is
editing the registry by hand but I don't recommend that unless you know
what you are doing and where to look for things.


charliebrown wrote:
--
Brett I. Holcomb
Microsoft MVP
***@R777bellsouth.net
Remove R777 to email

On Wednesday, February 07, 2007 5:38 PM
Brett I. Holcomb wrote:

Good news!
Good news! This is something new since the last time I did any
InstallShield programming.


charliebrown wrote:
--
Brett I. Holcomb
Microsoft MVP
***@R777bellsouth.net
Remove R777 to email

On Wednesday, February 07, 2007 7:51 PM
JimBob wrote:

Re: FSX Deluxe unable to uninstall or repair - Fixed Mine , Maybe
charliebrown wrote:

Glad I could help , after all these years of getting far more from these
newsgroups than I have given back , the snooping around was well worth
the time and effort when it helps others !!!

JimBob
"Master of the Sr. Moment"

On Wednesday, February 07, 2007 8:06 PM
Tony Sperling wrote:

Good job Jim!
Good job Jim! Don't we all have nightmares over this kind of showstopper
that keeps leading you nowhere! This ought to go in some FAQ, and more than
a few of us ought to put this in memory. This is not the last we've heard if
it, I bet!


Tony. . .


"JimBob" <***@invalid.comcast.net> wrote in message news:***@TK2MSFTNGP05.phx.gbl...
is
suggested.


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